The Dodo survives........... called MTN.........

After 5 ( Five ) assurances via e-mail MTN AGAIN sends me an account/invoice for Antonio Manuel Concalves ???? They ask me to open the document so as to see the invoice ??? I DO NOT HAVE THE PASSWORD AS I AM NOT HIM !!!!!!!!!!! I have to be rude and ask if any employee at MTN has brain cells beyond what they need to function, clearly this is not a requirement...................