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mhlomthandile M

1 reviews | Active since May 2016

26 Apr 2024, 13:34

The change of premium from R 1,706.00 to R 288.00

Re: Change of payment I have sent numerous email to complaints and customer services.

My installment has been changed without my knowledge not approval from R 288.00 to R 1,700.00, please investigate and correct this for me.

My installment has been changed without my knowledge not approval from R 288.00 to R 1,700.00, please investigate and correct this for me. The change of premium bill of R 1,706.00 from was not communicated to me I never agreed to this change of contract, there is no way that I would accept to have a 100% price increase this is ridiculous please escalate to the management I need to launch grievance. My account is soft lock yet I have paid my normal premium while I’m in dispute for the additional amount.

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mhlomthandile M's update26 Apr 2024, 13:35
Reviewer Update
Please call as I am not happy with the was my case is being handled my No. ***.