AY
Angus Y
1 reviews | Active since Jul 2015
24 Jul 2015, 15:59
The Cal Centre is Useless - 6 + cut offs
The call centre is useless - Navigate through all the menu's get to the part where it says \we are transferring you to the next available operator"and the call immediately drops. Not the first time I experience this frustration. 6 X today in a row.<br> <br> I HATE MTN - I HATE MTN - I HATE MTN MORE than Telkom"
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Replies (1)
MTN South Africa's replyOfficial
05 Aug 2015, 10:55Hello Angus0685,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Please bear with us, our call centre has been experiencing technical problems. The matter is receiving priority attention.
Kindly be advised that the Call Line Identity service is now active on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Please bear with us, our call centre has been experiencing technical problems. The matter is receiving priority attention.
Kindly be advised that the Call Line Identity service is now active on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply05 Aug 2015, 10:55
Official
Hello Angus0685,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Please bear with us, our call centre has been experiencing technical problems. The matter is receiving priority attention.
Kindly be advised that the Call Line Identity service is now active on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Please bear with us, our call centre has been experiencing technical problems. The matter is receiving priority attention.
Kindly be advised that the Call Line Identity service is now active on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***