the BOZO network - MTN

MTN - the call center agents has no product knowledge what so ever ...they are useless !!! I spoke to four different people an none of them knows what to do ... the last agent (Quinton) told me to hang up and call right back after I have been holding the line for over 20 minutes ... I`m cancelling my contract ...

Official private business reply Good day Colin,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with a description to your request so that we may assist you further.

Kind regards,

Ishie.

Complaints Management Team.

17 Apr 2018, 5:28 20 days ago

17 Apr 2018, 12:43 20 days ago cash011: privately Good Day Ishie My wife has taken out contract Cellphones for us at MTN ,it was approved but no one has call us yet to confirm delivery .Right now we have no idea whats happening if we even getting phones or not can you please tell me how to follow up or what my next move should be ?

18 Apr 2018, 11:32 19 days ago cash011: Good Morning Ishie ... are you also gonna leave me hanging wondering what to do ?

26 Apr 2018, 17:00 11 days ago cash011: Your and MTN is a joke ... a simple Question after 4 weeks of grief can not be answered ... you should not be working ,there is lots of unemployed people that would do a better job then this ... do not even bother to reply !

7 May 2018, 11:50 a few seconds ago cash011: So now you guys have Charged me for a phone i do not even have and for services I have never used ... and you still can answer me a simple question ... **** this **** !!!! MTN is the most useless network !!!