\The billing dep. will get back to you"Whatever!"""

Trying to handle things differently by not screaming at the person at the call centre, I patiently waited for the billing department to get back to me, even though MTN debited my account with more than double of what I ought to pay. Two inquiries were logged and apparently it can take up to 7 working days for feedback. Well, I'm still waiting... R1196.92 deducted at the end of July, R1613.38 deducted at the end of August and now R523 deducted...I signed up for a Top Up contract of R467 per month. On my statements the outstanding balance was R0 for August and September. I would say that you should do the math, but clearly you can't! I want my money back and will be putting a stop order on your debits until this is sorted out.