The battle to cancel contracts.

Hi MTN rep. <br> <br> I have had a bad experience with the Network, where money was debited off my account unduly (resolved). I am unable to get through to their Call centre, 808, which is continually inundated with large call volumes. My problem with the call centre was that after 3-5min of waiting on hold my call terminates. Then I got my wife to call - it worked, but I had to battle with the call centre agents to carry out a credit request. Only after shouting at them did anything happen. <br> <br> Now, I am desprately trying to rid myself of my contracts with MTN. I have tried the call centre (via my wife's number) 3 times, I have gone in to the Kollonade branch, and their retention department is either experiencing errors, on holiday, or undergoing maintenance. I am going to try again tonight, fingers crossed, that I never have to deal with them again...<br> <br> MTN apologies are getting a bit monotonous... <br> <br> Regards<br> <br> Rae