The arrogance that is some MTN staff members

<p>This mornig I walked into MTN store located at ground floor Golden Acre mall in Cape Town in a good mood until 1 staff member spoilt my whole day.</p> <p>I was seeking help with obtaining a paid up letter from a gentleman that was very nice and attentive to my query. Because we kept going back and forth(respectfully I might add) on the understanding of my request, one siya (siya is the name that he was referred to by his colleagues) jumps in to try to assist, rudely.</p> <p>My issue is the manner that he was addressing me, full of arrogance and disrespect. Upon realising that he did not even understand what my query was, I asked him to stay away so I can deal with the gentleman that was assisting me.</p> <p>As soon as I was done with the matter that had brought me there, I asked the gentleman that had assisted me to call this siya guy so I can ask him to treat customers with respect next time. As he came from the back office, I asked him nicely to never talk to me like that, and he wanted to argue with me, I quickly asked him to listen, and he talked to me while walking back to the back office, having no remorse for his actions.</p> <p>MTN if you do not control some of these wild staff members, trust me, you are going to loose customers. I am saying this as I chop my MTN sim card, want nothing to do with them ever again.</p>