The Account is still charged after your responses

Hi Mantoa and Lorraine, <br> <br> I had sent two complaints as below about requesting the MTN Data Bundle Account to be cancelled, but my account is still charged. Looks like the MTN Billing Management Team did not do anything about it. You can imagine how frustrated I am as a customer. <br> <br> Can you please just close the account! <br> <br> QT<br> The Data Bundle account (on the statement MTN SP K******) still being charged is under the cell phone number *** (should be in your system).<br> <br> It has been taking for so long, please cancel the contract!<br> End QT<br>