That is why I left MTN

<p>My contract expired end Dec 2016. The cancellation forms was submitted beginning of December for cancellation 21 Dec 2016. Because of a backlog at MTN this was not done. According to the assistant at the MTN store - this period is not for my account. End of January 2017 an amount was deducted which I reversed at the bank. Now end of Feb it happened again. Today I went to the MTN store and was advised to phone 083180, this took 32 minutes of my airtime!! The payment will apparently be reversed, but some is still call charges. When asked to send me an itemised bill, I was told that she will have to put me through to customer care, and that after 32 minutes already?? It seems on store level they can't assist me anymore. I need someone to contact me to finalise this contract! </p> <p> </p>