GA
Garry A

1 reviews | Active since Feb 2013

04 Oct 2015, 13:30

Thanks Mtn Secunda Mall

Today 4/10/15 I upgraded a contract at Secunda Mall as I was here for the weekend I live in Nelspruit , after starting up my new Sony handset I noticed the LCD display had a blue line on the panel I took it back , I did not even have the handset for an hour ,after contacting the shops branch manager they gave me a new handset as I stay in Nelspruit and would be unable to come back again .thank you for assisting me I will come back to renew my contracts with Secunda Mall branch in the future thanks you guys deserve some recognition thank you

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Oct 2015, 13:59
Official
Hello GarryTAustin,

Thank you for taking the time to compliment the good service received from the store.

We will be forwarding the compliment to the Regional Manager for the area.

Regards
Tim
MTN Complaints Management Team: REQ:***