Thanks Mike - MTN

I received the following Message from Mike the MTN guy.<br> <br> Thank you for your post.<br> We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. <br> The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.<br> We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.<br> REQ:***<br> warm regards<br> mike\<br> <br> Pity they did not follow up - tomorrow I will cancel my account of 20 old years and move to a different network