thanks for wasting my time and money

In first week of june i got an upgrade a week later i had to return device. Now the device had to be collected by 3rd party to check that i didn't fiddle with device. Cool no problem, device leaves my hands a month later due to covid. 2weeks later, i was told i will get a new device and a credit note. With a number of trips to the store and a few calls, i still have no device. So mtn still advertise the device at a lower price for 2 months later. Which i fail to understand why im without a device yet you have it on sale. Now 3 months after saying i will get a credit not. I finally do. Note I'm still paying for a device which i still dont have. What makes it worse they debit the credit note with full amount, so i was told i will get a call based on the new laptop on wednesday 28/10/2020. no call. i had to go into the store on thursday to find out what is happening. I went to the store, they refused to give in to my demands, so they saw the other side of me, so i told them since they can't give wat i want, they must just cancel the whole dam thing. I told them @ 9 o clock i want a call saying its canceled and they returning my money now. Today i get a a hr ago saying i can take what ever i want @ a reduced rate. So i told them they can offer whatever they want to, i want it canceled, apparently they cant cancel. I told them they should off thought about that 4 months ago.

i believe i wanted this device for work use. as the yr comes to end it will be no use to me. this company has wasted my time, my petrol and money. on i friday i get a call where they offer me sumthing and they take it from thier. i believe the manager took me to be simple and relaxed so they took advantage of me. he was supposed to be calling, but never did. i with like a full refund for wasting my time and money. please note this device " the lenovo yoga" was suppose to assist in teaching. i had to find other methods to assist my learners. please refund my money asap. i dont wish to be paying for a device which is not in my hands. what is more worse over that time only now you removed the device off your ad, if you were advertising you should be able to provide a product. you didnt, as a communications company, you have proven yourselfs very disheartening . and ..., i got no words to describe how poor your service is. you believe you can waste peoples time. i have lost 4 months where the device with aid me. advice im still paying for. but not in my hands. please contact via email:: ***