MB
Marike B

1 reviews | Active since Jan 2014

22 Mar 2016, 13:08

THANK YOU TSHEPO MOENG

I would like to thank Tshepo Moeng for his dedicated assistance when I got billed for data on a Top Up Package. Tshepo sold me the package and did not back off when the issues started. No he tirelessly continued to try to assist me, he phoned me several times to update me on the status and really did more than his part to assist. Thank you Tshepo, your effort is much appreciated. Hope that MTN could get people like you to work for their customer care....<br>

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Replies (1)
MTN South Africa
MTN South Africa's reply22 Mar 2016, 13:22
Official
Hello matienie,

Thank you so very much for your post, complimenting Tshepo Moeng's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you
Kind regards
Kevin.