MG
Mr. Grobler

1 reviews | Active since May 2018

09 May 2018, 10:39

Thank you to MTN for GREAT Products & Service!

Thank you to MTN for GREAT Products & Service!

Please would someone be as kind to sort out a problem I am experiencing.

My MTN sim card seems to just have been disconnected from the MTN network?

I have asked MTN subscribers standing next to me to check their connectivity and their sims are fine so it is not a reception problem.

I have recently recharged (last week of April) and still have money on the sim, yet I cannot access it? It just says "Not registered on Network"

I cannot call the MTN call centre as the sim says the same thing.

Can someone from MTN please contact me to sort this out?

Thanks so much! :)

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Replies (1)
MG
Mr. Grobler's update14 May 2018, 10:26
Reviewer Update
Dear Alice I have tried to call you on multiple occasions but there is no reply at your number. Please could you get back to me regarding the problem with my sim. I still cannot use the MTN network as my sim won't work and I need to use it quite urgently. Thank you very much. Kind regards