THANK YOU SO MUCH THE CALL CENTRE NEEDS MORE OF YO

I have phoned the call centre on 10/02/15 because my line has been suspended. I spoke to Shedrek, Jack, George and two others and yet just been transferred between the different people and no one that can actually tell my why my account was suspended. Then eventually I got through to Norfundiso who was so much help she immediately told me the last invoice was not paid and therefore my account was suspended. My reply to her that I actually did pay it on 02/03/15 on which I was asked the teller number and reference and all. Guess what not even 5 minutes the payment was allocated the phone was reconnected and she actually apologise with great manners as it was the fault of MTN.<br> <br> You should really think of giving this lady some gratitude as she is definitely the only one that knows how these accounts work.<br> <br> Thank you so much Nomfundiso Vezi your assistance is highly appreciated and more.<br> <br> Regards<br>