Thank you Norman for the Great Service

I have had a some billing problems with my MTN account for the past two months, and I was getting nowhere with call centre or any od the two stores I went to so out of sheet frustration I eventually went to the MTN head Office in Fairlands to request assistance on the 04th August 2015 and spoke to Steven Govender who promised to get me some assistance <br> On the 5th I was contacted by Norman Malope, he took my information and promised to look into the problem. <br> By end of business on the 5th he had a proposed solution for me and on the 6th at 11H47 he came back to me to let me know that the matter as agreed is resolved. <br> Thank you Norman for the great service, after two months of struggle you have restored some of my faith in your company