SF
Sasha F
1 reviews | Active since Dec 2018
06 Dec 2018, 12:54
THANK YOU MUSHFEEQA
Mushfeeqa Arendse from MTN Insurance / Pinnacle Marketing was so great when it came to assisting me with setting up my insurance. Not only did she explain everything regarding the policy, she also explained things to me that I didn't know. For example: That the new device has to be in use before I can insure it. She also kept me informed about my activity and whether or not I've used my phone enough. She made the process pain free.
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MTN South Africa's replyOfficial
06 Dec 2018, 12:58Dear Sasha,
I want to thank you for the kind words you said about Mushfeeqa Arendse . Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with her management team.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Regards,
Willem Jnr Loots
MTN Complaints Management Team
I want to thank you for the kind words you said about Mushfeeqa Arendse . Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with her management team.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply06 Dec 2018, 12:58
Official
Dear Sasha,
I want to thank you for the kind words you said about Mushfeeqa Arendse . Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with her management team.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Regards,
Willem Jnr Loots
MTN Complaints Management Team
I want to thank you for the kind words you said about Mushfeeqa Arendse . Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with her management team.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,