DG
Danel G
1 reviews | Active since Mar 2015
28 Mar 2015, 11:56
thank you mtn for your **** service
Well They did contact me, just to tell me once again that I must do an eft and they will reapply my debit order, did it this week and guess what?? Since last week been trying to get my other phone unsuspended and opened and no body at mtn answers the phone not even the customer care line...holding for 30min at a time...even better they suspended my phone today again...seriously what is wrong with this company?? And nobody gets back to you not even Mr Wenzile.
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Replies (1)
MTN South Africa's replyOfficial
01 Apr 2015, 17:52Hello DANELLE1984,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Your line shows that it has been unsuspended.
Regards
Lungi
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Your line shows that it has been unsuspended.
Regards
Lungi
REQ:***
MTN South Africa's reply01 Apr 2015, 17:52
Official
Hello DANELLE1984,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Your line shows that it has been unsuspended.
Regards
Lungi
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Your line shows that it has been unsuspended.
Regards
Lungi
REQ:***