lF
len F
1 reviews | Active since May 2011
16 Jan 2019, 14:19
THANK YOU MTN FOR STEPPING UP AND CORRECTING THE ERROR ON OUR UPGRADE PACKAGES
I recently posted two reviews regarding our upgrades with MTN and that we were billed for one package but received a lower package. At last MTN agreed to my request cancelled and reloaded our upgrades onto their system and as far as I can see it seems we now have the correct amount of data and minutes loaded. We will however see if it remains as such when our lines are recharged next month. It is just a pity that we had to resort to such drastic measures to get it sorted out. Thank you Lebo of MTN Oakfields for your assistance throughout this process of getting our lines sorted with the correct packages. Thank you MTN for stepping up and assisting LEBO with the cancellation and reloading of our packages.
Helpful (0)
Replies (0)0
Replies (0)