NR
Nizam R

1 reviews | Active since Mar 2011

26 Feb 2015, 20:06

Thank you MTN

I had issues with my handsets and ended up with no phone for approximately two months. I was disgusted with the communication at first until Lanees stepped in. I got bout 4 months rebate on my billing and I am absolutely happy with the gesture. Lanees you are brilliant. I am and always will be a customer of Mtn. Consultants should take the time to listen to your clients. In that way like Lanees did problems get solved amicably. A big thank you.

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Mar 2015, 15:30
Official
Hello Rolo3455,

Thank you for your wonderful comment hard work will sure not go unnoticed as this compliment will be referred to his supervisor.

Thank you for taking your time to post this wonderful compliment and for giving us the opportunity to assist you. We are proud to have Lanees on our team.

Thank you.
Kagiso
REQ:***

Best regards,