CP
Carlo P
1 reviews | Active since Jun 2018
01 Dec 2018, 12:27
Thank you for the offers
For many of us who had black friday deals from 2016, MTN offered a wide array of data/voice combinations to transfer to. I think given the special from 2 years ago it was unlikely that we would see such a good deal again but 20GB for R149 (plus some a/h data) is still a great deal. I would therefore like to thank MTN for the offer.
I was assisted by a call centre person called Thandi and she even called a friend of mine to assist him to update his contract. Well done MTN!
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MTN South Africa's replyOfficial
03 Dec 2018, 08:03Good Day Carlo
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Warm RegardsBrendah LangaComplaints Management team
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Warm RegardsBrendah LangaComplaints Management team
MTN South Africa's reply03 Dec 2018, 08:03
Official
Good Day Carlo
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Warm RegardsBrendah LangaComplaints Management team
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Warm RegardsBrendah LangaComplaints Management team