1 reviews | Active since Sept 2015

10 Nov 2015, 11:28

Thank you for resolving my account query

It is with great delight that MTN eventually passed credit into my account after having done their internal investigation for the charges accumulated when my phone was ******. After having been inconvenienced and suffered emotionally from the runarounds caused by the useless and *********** customer care supervisors namely Danny Botha and Jay Govender for 2 remarkable months. <br> <br> I specifically thank the Complaints Management Team for escalating the query to the correct department, and Catherine Maredi for all her efforts, compassion and empathy as well as this platform \Hello Peter"for a favorable resolute to this matter"

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Nov 2015, 22:29
Official
Hello HANISEz,

Thank you for bringing this to our attention.

Thank you for your wonderful comment hard work will sure not go unnoticed as this compliment will be referred to their supervisor.

Best regards
mike