Thank you for great service

Dear Amore, I want you to know how much I appreciate the excellent service you provided on the 27th of September 2017 when I approached your outlet for SIM swap after losing my phone. Your attention to details, great communication s****s, and ready smile made the experience even better than I expected. Being in client services industry myself, I was so inspired by your approach and a will to go extra miles to exceed client’s expectation. While I was waiting for approval confirmation of contract, you kept informed of every step you took, indeed you deserve a big round of applause. You are precious assets to MTN. Thanks once more. Peter Ngirwa **********