tS
trish S
1 reviews | Active since Feb 2014
05 Apr 2016, 16:40
Thank you
I am an ex-Autopage customer who was moved over when they shut down. I emailed MTN on Sunday as I had not been debited this month, and also wanted to find out what the remainder of my contract is. I received a reply today from the Business and SME side, since apparently I was signed up for MTN Business when the contract moved over to MTN (I am supposed to have a private account, not a business account. Seems Autopage managed one last mess-up). Frustrated at the reply I had received stating the need for company letterheads etc, I phoned 808 and was connected to Vusi, who answered and sorted it all out in record time. I was expecting a hassle and ongoing frustration, and am pleasantly surprised that it was completely the opposite. So thank you. :)
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MTN South Africa's replyOfficial
06 Apr 2016, 07:19Hello caMeo89,
Thank you so very much for your post, complimenting Busisiwe Mahlatsi''s service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Thank you so very much for your post, complimenting Busisiwe Mahlatsi''s service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Best regards,
MTN South Africa's reply06 Apr 2016, 07:19
Official
Hello caMeo89,
Thank you so very much for your post, complimenting Busisiwe Mahlatsi''s service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Thank you so very much for your post, complimenting Busisiwe Mahlatsi''s service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Kevin.
Best regards,