1 reviews | Active since Jun 2013
THANDEKA A SALES AGENT WITH A BAD ATTITUDE
<p>THANDEKA A SALES AGENT AT THE JHB MTN CALL CENTRE BRANCH. ABSOLUTELY RUDE, ARROGANT USES SARCASM TO RESPOND TO CLIENT. YOU WOULD SWEAR SHE IS PAID TO BE RUDE.</p> <p> </p> <p>FRUSTRATED and would not Impressed with MTN.</p> <p> </p> <p>If this does not change, you will lose clients in 100 folds</p>
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Thank you for taking the call, please be advised that the matter has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Thank you for taking the call, please be advised that the matter has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***