FM
Fraye M
1 reviews | Active since Apr 2018
05 Nov 2019, 12:24
TERRIBLE/POOREST SERVICE EVER
I took out contract on the 27/10/2019. Started using the device on the 1st November 2019. The 30gig was not loaded as they had promised per contract 24gig only. Called the call centre to escalate the matter as they were unable to advise what happeneded to the balance of the 6 gig. The sim card however worked, or played along. 20 gigs remaining unable to use the sim AGAIN. CALLED was told they will escalate the matter as the call made on the 1st Was not escalated. MTN your service is terrible , the worst service ever.
I am so frustrated , at the end of the month they will be expecting their payment for this ****ty service , sim cards not working and data not loaded AFTER several and numerous attempts.
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