Terrible wifi connection and servive

MTN wifi dont care about their clients at all. We pay for full month and i have been offline for almost 3 days and they telling me they escalated to metro fibre and will be resolved within 72 hours, meaning i have to buy data for 3 days with no TV at home while Im also paying for Wifi. I really wish to terminate this as the lady at mall of africa mtn told me I can terminate anytime when I joined and she never said anything about notice now they say theres one month notice. I mean I pay every month yet I don't have wifi and why would i want to be stuck with the same wifi for one more month when Im already struggling to connect. This happened last month and it was resolved in less than 24 hours. this time I've been offline since Friday 15:00 and now its Sunday 21:31 Their platforms are also very limited and had struggled to find their whatsapp number which is the only way to communicate with them.Bad Bad Bad Service i will never recommend MTN wifi to anyone not even a dog