Terrible upgrades/new contracts division

I spoke to a gentlemen at the normal MTN 808. Lovely service. I then contacted ***. This is MTN's new contract/upgrades division. I spoke to 2 ladies across calls. <br> <br> I must say, they were both miserable and abrupt people to deal with. Both in a terrible rush to get the call forwarded or avoid any entry into a computer or something. In fact, I will not be renewing or getting a new contract with MTN in the future. <br> <br> Calls are recorded so they should listen to some of them. I'm pretty sure this is happening to other loyal customers as well. You would think MTN would do a bit of quality control in a division that important.