MM
Malcolm M

1 reviews | Active since Apr 2018

18 Apr 2018, 11:37

Terrible Terrible system and service

Went into MTN store to cancel contract. I was told to call 808. Called 808 and the call was cancelled and i got an SMS to call 135 as the number changed. Called 135 7 times to get called failed before getting to to the first menu option. Finally got through selected optoin 4 then 2 and called failed. Attempted another 4 times where I get dropped after listening to hold music for over 15 minutes. Still no solution and no way around the problem.

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Replies (1)
MM
Malcolm M's update23 Apr 2018, 08:47
Reviewer Update
Hi Ishie No one bother to call, email or even SMS. After another half a dozen attempts I managed to get through and I would like to commend Letta Selepe for her courteous and professional service. Regards