TERRIBLE TERRIBLE SERVICE

<p>Good day.</p> <p> </p> <p>I am writing with regards to my experience at MTN Westwood mall in Durban today, I hope this email reaches the top so that MTN knows what staff they employ.</p> <p> </p> <p>I struggled to find the MTN retail store as it is busy getting renovated, so eventually when I found the temp store, the doors were closed fully with the renovation paper covering it, so I pushed the door open to find 3 staff members having a nice breakfast on the table, when I asked if anyone could assist me, the gentleman told me “I MUST COME BACK IN 5 MINUTES”, so naturally I waited outside, this was at 11 AM.</p> <p> </p> <p>At 11:10 AM I went back, opened the door to find them having a nice chat after their breakfast meal.</p> <p> </p> <p>I own 8 business and I certainly don’t have time to waste waiting for people to eat their breakfast while I’m standing outside.</p> <p> </p> <p>What even upset me more is that, when they were done with their fancy brunch, why could no one call me back inside the store and SECONDLY, why didn’t anyone apologies to me.</p> <p> </p> <p>I am honestly so put off your brand right now, it makes me sick to my stomach knowing how bad your customer service is and who MTN employs.</p> <p> </p> <p>I am a well-known respected individual in the community, I have a lot of family members who own multiple businesses in the country and I am going to tell them all about my incident, and I will make sure that they move over to your competitor.!!!</p> <p> </p> <p>Regards</p>