TERRIBLE SIGNAL
<p>BEEN TRYING FOR THE A WHILE TO GET MTN TO COME AND CHECK THE SIGNAL ON THE TOWER WHERE I STAY AS THE SIGNAL FLUCTUATES ALL OVER THE PLACE FROM 3G TO GPRS, FROM 5 BARS TO 1 BAR IN A SHORT WHILE, HAD MY PHONE TESTED HAD MY ROUTER TESTED WITH VODACOM ALL WORKS FINE.</p> <p> </p> <p>BEEN A LOYAL MTN CUSTOMER FOR YEARS AND WHILE I STAY IN A RURAL AREA AND DONT EXPECT THE SIGNAL TO BE AS GOOD AS IN CITIES SURELY THE SIGNAL CANNOT BE ALL OVER THE PLACE LIKE THIS, TODAY BEEN GETTING MESSAGES THAT I HAD A MISSED CALL FROM SOME NUMBERS BUT MY PHONE DOESNT EVEN RING, WHEN I PHONE BACK I AM TOLD IT WENT STRAIGHT TO VOICEMAIL.</p> <p> </p> <p>THE MTN TOWER IS ON OUR PROPERTY SO SURELY IT CANT BE DISTANCE?</p> <p> </p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
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Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***