SH
Stephen H
1 reviews | Active since Jan 2013
03 Sept 2015, 09:51
TERRIBLE !!! (SHOCKING INSURANCE SERVICE)
Since posting my complaint on Hellopeter (13:20 Fri 28 Aug) NO RESPONSE! Totally unacceptable! <br> <br> MTN INSURANCE SECTION SUCKS!
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Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 15:35Hello 1sjagter1,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Apologies for the inconvenience experienced, please note that the matter has been referred to insurance for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Warm regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Apologies for the inconvenience experienced, please note that the matter has been referred to insurance for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Warm regards
Thabisa
REQ:***
MTN South Africa's reply16 Sept 2015, 15:35
Official
Hello 1sjagter1,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Apologies for the inconvenience experienced, please note that the matter has been referred to insurance for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Warm regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Apologies for the inconvenience experienced, please note that the matter has been referred to insurance for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Warm regards
Thabisa
REQ:***