Terrible service with a bad attitude

<p>I received an upgrade on 5 July 2017, the phone never charged properly, so I phoned MTN and they told me the phone must be faulty, I must take it into an MTN shop to get help.</p> <p>I took it in on the 24 July and received very unprofessional and arrogant service from Larry Ludley, who told me the phone was definitely faulty and should be replaced.</p> <p>I have phoned the Waterfront MTN shop 3 times to ask what is happening with my phone, they tell me each time they promise to get back to me, and as yet NOBODY has had the decency to get back to me!!</p> <p>This is really bad service MTN, maybe it is time to change service provider??</p> <p>I look forward to your speedy reply.</p> <p>Regards</p> <p>Roy Gardner</p> <p>Cell: ********** 118</p> <p>I</p>