Terrible service - take your money but don't provide the product that you signed up for.

Non stop issues every time I engage with MTN. The most recent is that I upgraded my contract three months ago to a 100GB account. Since then I have received no data at all despite being billed every month and calling them every day, I have many many reference numbers and they never get resolved. I am now told that I am "on the old system" and I cannot get the contract that I signed up for and have been paying for. I was assured that someone from retentions would call me to resolve it - no call and no one at retentions ever answers the phone.