1 reviews | Active since Feb 2013
Terrible service since Nashua
Good day,<br> <br> I am very disappointed with MTN's service!!!!!<br> FIRSTLY... this contract is in the name of a Mrs. Megan Tholet, NOT Mrs. Megan Long. My Wife and I opened this account only AFTER we were married. How can it be in her ****en name. SECONDLY, I had FULL access to this account under Nashua Mobile (as per my wife's permission), but your people REFUSE to help me!!!!!<br> THIRDLY, if I use your *141*1# service I am told that I have over R1100.00 in airtime and 47 minutes. I have 2 Mb of data. Please explain (because your shop stewards cannot) why my account was soft-locked at R940.00 last night when my current bill is at R739.00?!?!<br> The 808 consultant said I had a R0.00 limit on the line, but, pray tell, how did I go over this non-existent limit with that much airtime and minutes available whilst I still have data?<br> I am not happy with this scenario you have placed me in and wish to be contacted ASAP!<br> <br> Something is not right here!
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the barring on the account was removed and the line is active. Kindly note that for any amendments to be made on the account, the account holder will need to contact MTN and advise accordingly.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the barring on the account was removed and the line is active. Kindly note that for any amendments to be made on the account, the account holder will need to contact MTN and advise accordingly.
Thank you
Wenzile Masina
REQ:***
