CS
Charmaine S
1 reviews | Active since Oct 2011
08 Jul 2020, 10:58
Terrible service provider
My Reference number *** and still nothing, have been contacting MTN and sending e-mails with no luck.I have been requesting for a long time that my debit order goes off my account on the 1st of each month I do not know how many times have I contacted your accounts department requesting the same. Please ENSURE IT GOES OFF 1ST OF EACH MONTH, this is now very urgent, I need to know when the payment will go off this month. I want a supervisor to inform me via E-MAIL why it takes so long to changes something so simple and why is it not done straight away. I am very eager to change from service provider as MTN is terrible. It is nobody does their job and do what is requested of them.
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Charmaine S's updateReviewer Update
08 Jul 2020, 15:17Hi Alice if you read what I said I requested you inform me via e-mail, please advise why did it take so long to change on simple thing it just does not make any sense so my balance that is outstanding is going off now on the 15th is that correct.
CS
Charmaine S's update08 Jul 2020, 15:17
Reviewer Update
Hi Alice if you read what I said I requested you inform me via e-mail, please advise why did it take so long to change on simple thing it just does not make any sense so my balance that is outstanding is going off now on the 15th is that correct.