Terrible Service Provider

<p>I had a contract with autopage which was taken over by MTN, for a ****le for 2GB of data a month for R89 (top up), in May i received a bill of R5557.00 this was concerning as i hardly ever use the ****le. I disputed this, and tried to contact them to no avail, i sent an e-mail to the customer care department, but there was no response, i called them again and advised them of my dispute, i requested an itemised bill only to receive a spread sheet with things that i dont understand, i rwquested them to put the recording of my contract which was done over the telephone and that has still not been done. I pay monthly for the amopunt that i have been paying for the tepehones, MTN still has not come back to me, however they have now suspended my service without even bothering to rectify their mess, i have been disputing the amount on my ****le which has nothing to do with my cell phone but they have suspended my line, i always favoured MTN as a provider of choice but now i know better, i will be advising all friends and family members not to support MTN and if i do not get resolution on this matter i will be taking this further to the Ombudsman as well as the media as i know i have a consumer right to ask for the information and not be ignored</p>