Terrible service is an understatements

The service ive received from MTN has been beyond terrible. To think that I was leaving them but i stayed cause they gave me a great deal which im not enjoying the benefits now. They were supposed to deliver a samsung TV over 4 weeks back. Guess what, im still waiting. I think I better just give them their phone back and lets go back to the initial plan which was to cancel. I cannot deal with such incompetence for another 24 months.