1 reviews | Active since Dec 2016

28 Dec 2016, 22:52

Terrible service / how do you give less than 1 star?

<p>Spoke with Dillon Moodley of the Durban call centre who informed me that he could not remove me from MTN's mailing list...he insisted that i would have to remove myself from the mailing list i never agreed to join.</p> <p> </p> <p>My advice, do not ever join MTN.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Dec 2016, 22:44
Official

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please be advised that a request has been sent for the mobile number 071****143 to be opted-out of MTN marketing SMSes, reference number: ***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***