Terrible Service form MTN

On the 18th of June I went to the MTN shop in Keywest Mall to cancel two contracts which are over 24 months since January. The reason for the cancellation is due to bad coverage and when I do have LTE I cant even check mails.<br> The consultant gave me two reference numbers for the cancellation and said she doesn't know how long it will take to cancel the contracts due to the current MTN strike. <br> The end of the month I got mu topup airtime again so clearly the contract were not canceled. About a week later I received sms's of \Your roaming has been activated". I tried calling the call center on the 808 number with no success after many disconnected calls. Yesterday I tried again"