Terrible service - contradicting information etc.

Went to branch to get a dual sim card on Tuesday 10th May and told it would be activated within 24hours - I am still waiting despite going to the branch 3 days later and being assured it would be activated within a couple of hours. Still waiting after another 24hours.<br> Also bought a sim card to Data Share with from my data sim - have not been able to data share despite activating the primary number and entering the new sim's no. - no one at the branch knows much about data share and are unable to advise me! Call centre gives contradicting information - one person tells me you can't datashare and dual sim - another says you can.<br> Call centre is very un-user friendly - none of the options have what you want and it is almost impossible to speak to anyone and when you do you are handed back and forth between customer care and technical support. I have now been told sim will be activated on Monday and I am still now closer to being able to share data. So much for advertising how simple it is to share data with up to 20 devices!!!