TERRIBLE SERVICE

Terrible service by mtn, I have been a customer for over a decade, let me just say we did not get off to good start with mtn in 2026, it started in January when they debited only a portion of the money the usually debit, first of all I just don't understand why the premium has been split into 2. They have a debit order going off in the morning then another in the evening, the evening one did not go through and they then attempted to debit after a week, which we not agreed to. Then they put a bit extra on what I have to pay, which I disputed and the suspended both my lines but they have deducted a portion of the money I always pay, called them made an arrangement and they billed me more than what was agreed, when I requested a refund the so called champion told me it will take 7 to 21 days to be processed, the nerve. As soon as I finish my current contracts, I am out, I can't remain with such.