1 reviews | Active since Jun 2017
Terrible service @MTN
<p>My contract with MTN expired in November 2016. I told them that I have no intention of upgrading and opted for a top up opion but months later they still charge me the full contract price even though I do not even use the that sim card.</p> <p>I have tried so many times to get this rectified but they keep charging me every month for nothing. So angry and frustrated but they are just not prepared to do anything.</p> <p> </p> <p> </p> <p> </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have adjusted a credit for the outstanding amount R 1,449.22 and migrated your number *** to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have adjusted a credit for the outstanding amount R 1,449.22 and migrated your number *** to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,