Terrible service at MTN yet again... is time to change to a different service provider?

Ordered an iPhone 12 on the 30th of December 2020 at MTN Ermelo and up until today I'm sitting without a new phone. Reason according to shop manager - "there is a global shortage of iphone stock" Funny enough, Cell C has stock, Vodacom has stock, Incredible Connection has stock, iStore has stock. Everyone has stock, except for MTN.. This is the 2nd phone I've struggled to get from MTN.. might as well go support the competition and boast to the public on how they achieve excellence ..

Swak MTN, just swak