Terrible Service at MTN Gatemax

<p>I sent my phone for repairs to MTN Gatemax, a person my the name of Sibongile helped me to book my phone in. My phone was booked in during the month of September and still no reponse now that we are in December. I have been in and out of MTN with no joy. Sibongile had sent them numerous emails but there has been no repsonse. I then went back to MTN on 16th Decmber 2016 and asked to speak to the manager. The manager took 20 minutes to attend to me. His name is Yugen Govender. He then tried to check on the system and said to me that he will send me an email or contact me on Monday (19th December 2016). Today is Wednesday the 21st December 2016 and I have not received an email or call from him to notify me of any progress of the repairs done on my phone. My phone was still under warranty at the point of booking the phone in. I am digusted with such service from MTN Gatemax. People such as Yugen Govender should not be working in such a reputable comany as a manager in an up class area.</p>