BvdB
Barend van der Berg

1 reviews | Active since Dec 2016

14 Dec 2016, 21:59

Terrible service, and I thought they would be more than willing to take my money

<p>I app**** for a third contract on my current account, first attempt it got denied because of credit limit being to low, but never received any notification, I had to go stand in a long queue to get that status. Second attempt app**** for credit increased waited 3day + a weekend, never received any notification, had to go in-store again to find out that the application has been denied. The call centre never picks up the phone, litterally attempted to phone the centre 15 times and not even one answer. It been 2 weeks now and I still don't have a phone after canceling one of my contracts with Vodacom to make the switch to MTN, big mistake. We have been customers with MTN for over a decade, its sad to see this happen.</p>

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