Terrible service and forceful spamming

Good day

With regards to the above number you have been forcing pop-up text on my phone at every milestone my data gets 50% 80% and when finished. This over and above the sms you send

I have looked everywhere how to block it, tried to to delete your mtn menu from my phone and nothing works. You simply don't tell clients how to stop the masses of MTN spam you send and force to draw over other apps i actually use. To make it worse it wakes the screen and stays there until a response is recieved draining the phone battery and caused me to not be able to use my phone as I intended nor in a emergency as the phone stayed on the spam pop up all night emptying the battery. This is just madness. MTN is a paid service and I should have the right to not be spammed and to not have forced undeletable apps on my phone. You are to give me the service I pay for only and not force yourself on me or make my phone unusable. The phone is not yours to spam as you which. Stop this pop-up immediately

Furthermore your call centre staff seems to be doing clients a favour by answering calls like MTN is a free service and they don't need to to assist you at all. I just called them and the woman refused to help me saying this is a contract number. It has not been for some time now and when I told her instead of assisting she dropped the phone in my ear deliberately before proceeding to argue with me. That is unacceptable service and I want action taken against her. I will make this public as that call was recorded for everyone to see the pathetic service you give and how you refuse to not force yourself apon clients already paying for your service. Nowhere does its show how to stop you from having pop-up.

Are you a advising company or a cell service provider? Because right now you advise with no service what so ever. No point in using a advertising company a cellular service provider at all.