Terrible service and false advertising!

I have had the worst experience with opening a new MTN contract I left Vodacom for bad service and have had nothing but bad service from MTN. I app**** for a new contract on Black Friday and it took over a week to get the contract approved, after going in once the contract has been "accepted" only to find out they gave me to little credit for the contract I app**** for. After over a week I finally got my phone, and low and behold the rep is fighting with Samsung because they refuse to give me the screen which is clearly advertised of which I have proof!! I don't actually care if you had limited stock it's not my fault the process took so long!! I demand the full terms of my contract to be met!! What was advertised should be honoured!

And now I sit with no signal on the phone and the rep is clueless as to why this has happened! I mean this is horrible service MTN!!