TERRIBLE SERVICE ALL ROUND

<p>October debit order failed as a result of an issue on MTN side. I was contacted by MTN to make an arrangement. First they wanted to deduct October and November at the same time and so close to Christmas I asked that half October plus the amount November be taken now and the rest January. They failed to stay to this arrangement and did not deduct the full amount agreed upon. Less was deducted. Then I get an SMS yesterday stating my account will be blocked in 2 days if not paid in full. SMS received 05 December at 10:13am. Morning of 06 December at 08am account was blocked. You messed up and I am left to suffer. I went to MTN we only open at 9am cant help you now they told me with a don’t care less attitude. This was at the Nelspruit Absa square branch. So I went to White river branch and waited in the queue for 10 minutes plus and was prepared to pay the full amount. sorry we dont take cash I was told. We only swipe cards. There are no signs anywhere stating no cash accepted. I must go to Absa. You ***** up and I get sent on a goose chase having to run around everywhere. I then went to the office did an EFT but you do not leave an email to where one can email the proof of payment. If I want to phone 808 and speak to a representative it says you will be transferred and then beep beep beep call is cut. So even your call 808 does not work. Simply pathetic. I have paid now and still my call is blocked. I placed a complaint on the web, i get an email we have received and will contact you within 5 days. What **** service is that. I cant wait 5 days before my problem is resolved. So i now did an EFT so please unblock my account immediately. mtn messed up NOT ME........ANDI AM LEFT TO SUFFER</p>