JB
Justin B

1 reviews | Active since Mar 2018

08 Nov 2021, 22:23

Terrible Service

I had app**** for a upgrade for me mother about 3 months before leaving the country

Went into the store twice but the service and queues was so long ended up walking out

They are now refusing to upgrade my current contract as they say I am out of country yet they continue to debit my account every month

Very poor service and now I feel as I am being held ransom

I have sent them about 30 contacts via mail/FB with no response

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Replies (1)
JB
Justin B's update08 Nov 2021, 22:24
Reviewer Update
might not be clear but the contract is in my name as my mother does not work

Their excuse is that I am not there to sigh for it (even if I got written approval for the signature)

They happy to debit my account while I am not there to sign